FREQUENTLY ASKED QUESTIONS

Learn more about PoloShirt.com and our wholesale polo shirts and performance/casual apparel for men and women by reviewing some of our customers' frequently asked questions, featured below.
-GENERAL QUESTIONS-

Where is PoloShirt.com located?
PoloShirt.com ships F.O.B. New Jersey.
Can you send a printed catalog?
PoloShirt.com operates online only. All of our brands and product information can be found on the site.
Do you offer decoration or logo services?
PoloShirt.com only sells blank, unimprinted merchandise. Product decorated by a third-party may not be returned to PoloShirt.com. Only blank merchandise is returnable.
Is there a discount if I order in bulk?
Yes! If you order six or more of any one style, you’ll receive a significant savings. Visit our wholesale page for more information.
-CUSTOMER SERVICE-

How do I reach Customer Service?
Customer service associates are available Monday – Friday from 9:00 am - 7:00 pm Eastern Time and can be reached via email at service@poloshirt.com. If you need to speak with a representative in person, call 877-515-6595 during the above business hours.
What are my payment options?
PoloShirt.com accepts Visa, MasterCard and American Express. Shipment of orders is subject to credit card approval.
Can my order ship to an international location?
Currently, poloshirt.com orders can only ship within the United States.
How can I earn free shipping?
Spend $100 or more on any apparel item, from long sleeve polo shirts to performance polos, and receive free ground shipping. Offer only valid for the Continental United States. A discount cannot be applied if you need to upgrade to expedited shipping. All products available for purchase on service@PoloShirt.com are valid for stated offer.
How do I track my order?
Order history and tracking information can be found via the My Account link. You will need to log-in to access your information.
What is the return policy?
Returns will not be accepted unless accompanied by our factory Return Authorization (RA) Number. RA’s must be obtained within 45 days. Email service@poloshirt.com to obtain an RA.
 
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